Welcome to Unicorn
Use these pages to find out more about Unicorn.
Use the Search control on top left to dive in to a particular topic, or navigate through the menu, which replicates the software menu options.
Need help?
If you can't find what you need, then just get in touch!
Your subscription includes access to our UK-based super-friendly helpdesk. During office hours we aim to get a first resposne back within 4 hours - that's our SLA, and we almost always get back to you well within that time!
Got a quick query? Just use the 'Chat to us' during office hours to speak to a Pillar professional. The chat button is located in the bottom right of any page in Unicorn.
Alternatively, Contact us us or raise a ticket in your Pillar Jira Portal if you're already setup.
We're here to help. We're employee-owned, so everyone here really cares; and we really mean that!
PILLAR SOFTWARE Ltd. - (c) copyright 2025